FAQ

✨ Kolured Beauty — Frequently Asked Questions (FAQ)

1. What makes Kolured Beauty unique?

Kolured Beauty is created to celebrate your God-given beauty with products that enhance—not mask—your natural radiance. Our formulas are crafted with quality ingredients and designed to serve all skin tones with timeless elegance.

2. Are your products cruelty-free and safe for sensitive skin?

Yes. All products are cruelty-free, ethically made, and formulated to be gentle. If you have sensitivities, we recommend reviewing the ingredient list or performing a patch test.

3. When will my order ship?

Orders are processed within 2–3 business days. Shipping times vary by location and selected method. Once shipped, you’ll receive a tracking number via email.

4. What is your return or exchange policy?

Due to hygiene and safety standards, all cosmetic sales are final.
If your order arrives damaged or incorrect, please contact us within 7 days and we’ll gladly assist you.

5. What payment methods do you accept?

We accept major credit and debit cards, plus other secure payment options available at checkout.

6. How do I choose the right shade?

Each product page includes shade descriptions to help you choose your perfect match. Need help? Email us—we’re happy to guide you.

7. Do you ship internationally?

We currently ship within Canada and the United States. More locations will be added as our community grows.

Have more questions?

We’re here to help!
📩 Email us anytime at: [email protected]